General Terms and Conditions

Oliemeesters B.V. · version 2.1

Introduction

Below are the General Terms and Conditions of Oliemeesters B.V. They apply as soon as you use our Website or place an order. They contain important information for you as a buyer. Please read them carefully. We recommend that you save or print these terms and conditions so you can refer to them later.

Important safety warning

Working with essential oils, vegetable oils, fats, and waxes involves risks. Improper use or application can cause serious harm to health. We expect every customer to read our safety instructions, disclaimer, allergen list, and the safety data sheets (SDS) and product data sheets (PDS) for each product before purchasing and using it. See Article A7.

Definitions

PART A — General (applies to all customers)

Article A1. Applicability

A1.1. These General Terms and Conditions and the accompanying Terms of Use apply to all offers, Agreements, and deliveries by Oliemeesters B.V., unless expressly agreed otherwise in writing.

A1.2. Customer terms that differ from or are not included in these General Terms and Conditions are binding on Oliemeesters B.V. only if and to the extent that Oliemeesters B.V. has expressly accepted them in writing.

A1.3. If specific terms and conditions for products or services also apply in addition to these General Terms and Conditions, those terms and conditions also apply. In the event of a conflict, a Consumer may always invoke the provision most favorable to them.

A1.4. These General Terms and Conditions are made available to the Customer electronically before or when the Agreement is concluded, in a way that allows them to be stored and consulted later. The Customer actively accepts these terms during the ordering process. For each order, the version of these General Terms and Conditions that applied is recorded.

Article A2. Prices and information

A2.1. Prices on the Website are displayed both excluding and including VAT. The total amount shown in the final step of the ordering process determines the Agreement.

A2.2. Shipping costs, any surcharges, and taxes are clearly displayed during the ordering process before the order is completed. Current shipping rates and terms can be found on our shipping page.

A2.3. The Website content has been compiled with the utmost care. However, Oliemeesters B.V. cannot guarantee that all information is accurate and complete at all times. All prices and other information are subject to obvious programming and typographical errors.

A2.4. Oliemeesters B.V. is not responsible for colour deviations resulting from screen quality.

A2.5. Natural products vary naturally. Colour, smell, viscosity and composition may differ slightly from harvest to harvest and from batch to batch. Cloudiness, flocculation or (partial) solidification at lower temperatures is also normal behaviour for many natural oils. This does not constitute a defect. The specifications in the product data sheet (PDS) and batch report (COA) are authoritative.

Article A3. Conclusion of the Agreement

A3.1. The Agreement is concluded when the Customer accepts Oliemeesters B.V.'s offer and meets the conditions set out therein.

A3.2. In the case of electronic acceptance, Oliemeesters B.V. shall confirm receipt thereof electronically without delay.

A3.3. If it becomes apparent during or after entering into the Agreement that the Customer has provided incorrect information, Oliemeesters B.V. has the right to fulfil its obligations only after receiving the correct information.

A3.4. Within the limits of the law, Oliemeesters B.V. may verify whether the Customer can meet their payment obligations and any other facts and factors relevant to responsibly entering into the Agreement. Based on this investigation, Oliemeesters B.V. is entitled to refuse an order or request with reasons, or to impose special conditions, such as advance payment.

A3.5. Oliemeesters B.V. may refuse or restrict orders if the nature, quantity or destination of the order warrants it, for example if misuse of the Products is suspected.

Article A4. Account and registration

A4.1. Registration is required to view safety data sheets (SDS), product data sheets (PDS) and certificates of analysis (COA) in the customer account. These documents are also available free of charge and without registration via the documentation page and by email upon first request.

A4.2. During registration, the Customer chooses a username and password. The Customer is responsible for choosing a sufficiently secure password.

A4.3. The Customer shall keep their login credentials strictly confidential. Oliemeesters B.V. is not liable for misuse of login credentials and may assume that a Customer who logs in is indeed that Customer. Everything that occurs through the Customer's account is the Customer's responsibility and risk.

A4.4. If the Customer suspects that their login credentials have come into the possession of unauthorized persons, they must change their password as soon as possible and notify Oliemeesters B.V. thereof.

Article A5. Delivery and performance

A5.1. Orders are generally dispatched within one to five business days, insofar as reasonably possible and unless otherwise agreed in writing with the Customer.

A5.2. Oliemeesters B.V. is entitled to engage third parties to perform the Agreement.

A5.3. If, unexpectedly, delivery cannot be made within the stated period, delivery will in any event be made within 30 days of the order. If that is also not possible, the Customer may terminate the Agreement free of charge.

A5.4. If Oliemeesters B.V. cannot deliver within the agreed period, it will notify the Customer. The Customer may then agree to a new delivery date or terminate the Agreement free of charge.

A5.5. Oliemeesters B.V. requests that the Customer inspect the Products delivered immediately upon receipt and report any defects found in writing as soon as possible. The complaint period under Article B2 applies to Consumers, and that under Article C8 applies to Business Customers.

A5.6. The transfer of risk is governed by: Article B5 for Consumers and Article C6 for Business Customers.

A5.7. If a Product ordered is no longer available, Oliemeesters B.V. is entitled to supply a similar Product of similar quality. In that case, the Customer is entitled to terminate the Agreement free of charge and return the Product free of charge.

Article A6. Payment (general)

A6.1. The Customer makes payments using the payment methods offered during the ordering process. Oliemeesters B.V. is free to choose the payment methods offered; these may change from time to time.

A6.2. The consequences of late payment are governed by: Article B4 for Consumers and Articles C3 and C4 for Business Customers.

Article A7. Use, quality grades, safety and documentation

A7.1. Oliemeesters B.V. offers Products in various quality grades. The product page indicates which grade or grades are available for each Product:

• Cosmetic grade: analyzed and released for cosmetic use.
• Food grade: analyzed and released for use in food.

A7.2. Each grade has its own item number. The Customer selects the grade on the product page. A product data sheet (PDS), a safety data sheet (SDS) and a batch-specific certificate of analysis (COA) are available for each grade.

A7.3. Before purchasing and before use, the Customer must determine whether the selected grade is suitable and approved for the intended application. A Product in cosmetic grade is not intended for use in food, and vice versa. Oliemeesters B.V. is not liable for damage resulting from the use of a Product outside the grade for which it was released.

A7.4. Improper application or use of the Products can cause serious harm to health. Before use, the Customer must obtain information from:

• the safety instructions (page "Safety Instructions and Disclaimer");
• the disclaimer with additional safety instructions;
• the essential oils allergen list;
• the SDS and PDS for the relevant Product and grade.

A7.5. Essential oils are concentrated substances. They are not intended for undiluted use on the skin, for use by or near children without expert supervision, or for medical purposes. Oliemeesters B.V. makes no medical claims and provides no medical, therapeutic or dietary advice.

A7.6. If the Customer cannot find a required document, they must contact Oliemeesters B.V. before use. Oliemeesters B.V. is not liable if the Customer processes a Product without having the associated safety documentation.

A7.7. Certificates of Analysis (COAs) are batch-specific. The COA for the delivered batch will be provided after the order. Upon request, a COA for a recent batch can be shared in advance for reference.

A7.8. Products must be stored in a cool, dry, dark place in their sealed original packaging. The stated shelf life applies only to unopened packaging and proper storage.

Article A8. Complaints Procedure

A8.1. If the Customer has a complaint about a Product or Oliemeesters B.V.'s services, they may submit it by telephone, email or post. See the contact details at the end of these terms and conditions.

A8.2. Oliemeesters B.V. will respond as soon as possible, and in any event within 5 business days of receiving the complaint. If a substantive or final response is not yet possible, Oliemeesters B.V. will acknowledge receipt of the complaint within that period and indicate when it expects to provide a substantive response.

A8.3. If the complaint concerns a potential safety or health risk, including an incorrect label, the Customer shall immediately contact Oliemeesters B.V. and stop using or further processing the relevant Product.

Article A9. Force Majeure

A9.1. Oliemeesters B.V. is not obligated to fulfill any obligation if prevented from doing so by force majeure.

A9.2. Force majeure includes, but is not limited to: crop failure, poor harvests or shortages of raw materials, failure or non-performance of suppliers, growers or producers, transport and distribution disruptions, strikes, fire, flooding, power or telecommunications outages, cyberattacks, epidemics, war, government measures, import or export restrictions, and any other circumstance beyond the control of Oliemeesters B.V.

A9.3. If the force majeure situation lasts longer than 60 days, either party is entitled to terminate the Agreement in writing, without being liable to pay compensation. Amounts already paid in advance for Products not delivered shall be refunded.

A9.4. In the event of force majeure, Oliemeesters B.V. shall not be liable to compensate the Customer for any resulting damage.

Article A10. Personal data

A10.1. Oliemeesters B.V. processes the Customer's personal data in accordance with the privacy statement published on the Website.

Article A11. Intellectual property

A11.1. All intellectual property rights to the Website, texts, photographs, product descriptions, documentation and the Oliemeesters B.V. brand belong to Oliemeesters B.V. Their use is not permitted without prior written consent, except for the use of SDS, PDS and COA documents for the Customer's own business operations and legal obligations.

Article A12. Amendments to these terms

A12.1. Oliemeesters B.V. is entitled to amend these General Terms and Conditions. The version in effect when the order is placed applies to each Agreement. The current version and version number are always available on the Website.

Article A13. Final provisions

A13.1. The Agreement is governed by Dutch law.

A13.2. Unless mandatory law provides otherwise, all disputes shall be submitted to the competent Dutch court in the district where Oliemeesters B.V. is established.

A13.3. If any provision of these General Terms and Conditions is void or voidable, this shall not affect the validity of the remaining provisions. In that case, the parties shall establish a replacement provision that reflects the intent of the original provision as closely as possible.

A13.4. In these General Terms and Conditions, "in writing" also includes communication by email, provided that the sender's identity and the integrity of the message are sufficiently established.

A13.5. The Dutch text of these General Terms and Conditions is authoritative. In the event of discrepancies with a translation, the Dutch version shall prevail.

PART B — Additional provisions for Consumers

This section applies exclusively to Customers who are not acting in the course of a profession or business.

Article B1. Right of withdrawal

B1.1. The Consumer has the right to cancel the Agreement concluded remotely within 14 days of receiving the Product, without giving any reason.

B1.2. The period begins on the day after the Consumer, or a third party designated by the Consumer in advance who is not the carrier, receives the Product. For an order of multiple Products: the day on which the last Product is received. For delivery in several shipments or parts: the day on which the last shipment or part is received. For an Agreement for regular delivery over a specified period: the day on which the first Product is received.

B1.3. The direct costs of returning the Product are borne by the Consumer. However, if the return is due to an error by Oliemeesters B.V., such as an incorrectly delivered, damaged or defective Product, Oliemeesters B.V. will cover the return costs. Shipping costs paid by the Consumer for delivery to them will be refunded if the entire order is returned, up to a maximum of the cheapest standard delivery rate.

B1.4. During the cooling-off period, the Consumer must handle the Product and its packaging with care. The Consumer may only unpack and handle the Product to the extent necessary to establish its nature and characteristics, as they would be allowed to do in a shop.

B1.5. Exception - sealed Products. The right of withdrawal expires for Products delivered sealed for reasons of health protection or hygiene if the seal is broken after delivery. Oliemeesters B.V.'s Products are delivered sealed. If the seal on the cap or packaging is broken, the Product cannot be returned.

B1.6. The Consumer is liable for any loss in value resulting from handling the Product in a way that goes beyond what is permitted under B1.4.

B1.7. The Consumer cancels the Agreement by completing and submitting the model withdrawal form, or by clearly stating in another way that they are withdrawing from the purchase. The model form is available as a separate appendix to these terms and can be downloaded from the Website. Oliemeesters B.V. will confirm receipt of a digital notice. After giving notice, the Consumer has a further 14 days to return the Product.

B1.8. Return address: Oliemeesters B.V., Attn: Returns, Amersfoortseweg 30-26, 3751 LK Bunschoten.

B1.9. Amounts already paid will be refunded within 14 days of cancellation at the latest, using the same payment method the Consumer used. Oliemeesters B.V. may wait to issue the refund until it has received the Product or until the Consumer has provided proof that the Product has been returned, whichever occurs first.

Article B2. Conformity, statutory warranty and complaint period

B2.1. Oliemeesters B.V. warrants that the Products comply with the Agreement, the specifications stated in the offer, reasonable requirements of quality and usability, and the statutory provisions in force at the time the Agreement is concluded.

B2.2. Oliemeesters B.V. asks the Consumer to inspect the Product immediately upon receipt for visible defects, such as leakage, a broken seal, an incorrect label, an incorrectly delivered Product or an expired use-by date.

B2.3. If the Consumer discovers a defect, they must notify Oliemeesters B.V. within a reasonable time after discovery. A report made within two months of discovery is in any case considered timely.

B2.4. Notwithstanding B2.3, the Consumer must immediately report any potential health or safety risk and stop using the Product at once.

B2.5. If Oliemeesters B.V. considers the complaint justified, the Product will be repaired, replaced or refunded in consultation with the Consumer.

B2.6. Natural variations in colour, odour, viscosity or composition do not constitute defects, nor do clouding, flocculation or solidification resulting from temperature, or loss of quality resulting from improper storage or use after the expiry date. See Articles A2.5 and A7.8.

Article B3. Liability to Consumers

B3.1. The statutory liability regime applies to Consumers. The limitations in Article C13 do not apply to Consumers.

B3.2. Oliemeesters B.V. is not liable for damage resulting from the use or application of the Products contrary to the safety instructions, the SDS, the PDS, or the grade and application stated on the Website.

Article B4. Payment and collection costs

B4.1. If the Consumer fails to meet their payment obligation on time, Oliemeesters B.V. will notify them of the late payment and give them 14 days to pay. If payment is not made within that period, the Consumer will owe statutory interest on the outstanding amount, and Oliemeesters B.V. may charge extrajudicial collection costs. These costs amount to a maximum of 15% of the first € 2,500,-, 10% of the next € 2,500,- and 5% of the following € 5,000,-, with a minimum of € 40,-.

Article B5. Transfer of risk to Consumers

B5.1. The risk of damage to or loss of the Product passes to the Consumer only when the Product has been received by or on behalf of the Consumer. Until then, Oliemeesters B.V. bears the risk during transport.

Article B6. Disputes

B6.1. A Consumer may submit a dispute to the competent Dutch court. For cross-border purchases within the EU, the Consumer may also contact the European Consumer Centre in their country of residence.

PART C — Additional provisions for Business Customers

This section applies exclusively to Customers acting in the course of a profession or business.

Article C1. Customer status

C1.1. A Customer is considered a Business Customer if they provide a company name, Chamber of Commerce number and/or VAT identification number during registration or ordering, or otherwise act in the course of a profession or business.

C1.2. The Business Customer warrants the accuracy of the business information it provides. Oliemeesters B.V. is entitled to verify this information and refuse or revoke registration.

C1.3. The right of withdrawal under Article B1 does not apply to Business Customers.

Article C2. VAT, export and customs

C2.1. VAT reverse charge for intra-Community supplies applies only if the Business Customer provides a valid, verifiable VAT identification number that has been verified by Oliemeesters B.V. The Business Customer is liable for damages and additional tax assessments resulting from incorrect or invalid information.

C2.2. For deliveries outside the European Union, import duties, customs charges and local taxes are payable by the Business Customer. The Business Customer is responsible for complying with the import and product laws of the country of destination.

Article C3. Payment and payment on account

C3.1. Unless otherwise agreed in writing, the Business Customer shall pay in advance using the payment methods offered during the ordering process.

C3.2. Upon request, Oliemeesters B.V. may offer a Business Customer the option to pay on account. This option is assessed and granted on a customer-by-customer basis; there is no entitlement to pay on account. If payment on account is granted, the payment term is 14 days from the invoice date, unless otherwise agreed in writing.

C3.3. Before granting payment on account, Oliemeesters B.V. is entitled to carry out a credit check, set a credit limit, require security, or refuse or withdraw payment on account without stating reasons.

C3.4. If the Business Customer exceeds its credit limit or has an outstanding overdue balance, Oliemeesters B.V. is entitled to suspend further deliveries until payment has been made in full.

C3.5. The Business Customer is not entitled to suspend its payment obligation or set it off against any claim against Oliemeesters B.V.

Article C4. Interest and collection costs for business purchases

C4.1. If the payment deadline is exceeded, the Business Customer is in default by operation of law, without any notice of default being required.

C4.2. From the date of default, the Business Customer owes statutory commercial interest on the outstanding amount.

C4.3. If payment is not made, Oliemeesters B.V. generally follows these steps: the Business Customer first receives a first payment reminder, followed by a second and final reminder with a final payment deadline. Oliemeesters B.V. reserves the right to deviate from this order and proceed directly with collection, depending on the circumstances.

C4.4. If payment is not made after the second reminder, Oliemeesters B.V. generally engages a debt collection agency. The associated collection costs are borne by the Business Customer.

Article C5. Retention of title

C5.1. All Products delivered remain the property of Oliemeesters B.V. until the Business Customer has fully fulfilled all its obligations under all Agreements concluded with Oliemeesters B.V., including interest, costs and claims arising from any breach.

C5.2. As long as retention of title applies, the Business Customer may not pledge the Products or grant any other rights over them to third parties.

C5.3. The Business Customer shall carefully store the Products delivered subject to retention of title, keep them clearly identifiable and separate, and insure them against the usual risks.

C5.4. If the Business Customer defaults, Oliemeesters B.V. is entitled to repossess the Products. The Business Customer irrevocably grants Oliemeesters B.V. access to the locations where the Products are held for this purpose. The costs of repossession are borne by the Business Customer.

Article C6. Shipping and transfer of risk

C6.1. Deliveries to Business Customers are made FCA Bunschoten (Incoterms 2020). The risk of loss, theft and damage to the Products passes to the Business Customer when the Products are handed over by Oliemeesters B.V. to the carrier. This also applies if Oliemeesters B.V. arranges the transport or pays all or part of the shipping costs, for example when shipping is free above a certain order amount.

C6.2. Oliemeesters B.V. can demonstrate, based on the carrier's information, that the Products have been handed over. From that moment, Oliemeesters B.V. is no longer liable for loss of or damage to the Products during transport. This does not affect Oliemeesters B.V.'s commitment to always assist the Business Customer in the event of a missing or damaged package: we immediately open an investigation with our shipping partner, do everything within our power to ensure the package is delivered after all, and work with the Business Customer to find suitable solutions.

C6.3. The Business Customer may insure the transport risk themselves if desired.

Article C7. Missing or Damage During Transport

C7.1. If the Business Customer reports that a shipment has not arrived or has arrived damaged, Oliemeesters B.V. will follow this procedure:

1. Oliemeesters B.V. will initiate an investigation with its shipping partner and keep the Business Customer informed of its progress.
2. The Business Customer must cooperate, including by providing photos of the packaging and contents and making inquiries with neighbors, reception, or the pickup point.
3. Oliemeesters B.V. will not resend the order while awaiting the outcome of the investigation and will not issue a credit while the investigation is ongoing.
4. If the Business Customer wishes to receive the Products sooner, they may place a new order. This will be charged at the normal rate.
5. If the investigation finds that the shipment was lost or damaged due to the carrier's actions, and this was reported within the period set by the carrier, Oliemeesters B.V. will endeavor to recover the loss from the carrier. Any compensation to the Business Customer is limited to the amount Oliemeesters B.V. actually receives from the carrier.

C7.2. The Business Customer must report transport damage no later than 7 working days after delivery, in accordance with Article C8.2. The Business Customer must report a shipment that has not arrived no later than 14 working days after the announced delivery date. If reported later, carriers may refuse to investigate, and any claim will be void.

Article C8. Inspection Obligation and Complaint Period

C8.1. Immediately upon receipt, the Business Customer must inspect the delivered Products for visible defects, whether the delivery is correct (including the correct grade and item number), and whether the label is correct.

C8.2. The Business Customer must report visible defects, incorrect deliveries and transport damage to Oliemeesters B.V. in writing no later than 7 working days after delivery. Failure to do so voids any claim.

C8.3. The Business Customer must report non-visible defects within a reasonable time, and no later than 14 working days after discovery, and in all cases within the Product's stated shelf life.

C8.4. The Business Customer will not further process or sell a Product about which they have a complaint and will keep the Product and its packaging available for inspection by Oliemeesters B.V.

C8.5. A complaint does not suspend the payment obligation.

C8.6. Oliemeesters B.V. handles complaints about the quality or composition of a Product based on the batch number and the traceability linked to it. The properties of the delivered Product are assessed against the certificate of analysis (COA) and product data sheet (PDS) for that batch. If those properties fall within the specifications stated therein, Oliemeesters B.V. may refer to them when assessing the complaint. This does not preclude a complaint from being justified on other grounds, for example, an incorrect label or an incorrectly delivered Product. The Business Customer must therefore always include the batch number in a complaint; it can be found on the packaging and the delivery note.

Section C9. Returns and cancellations

C9.1. Business Customers do not have a right of withdrawal. Returns are only possible with prior written approval from Oliemeesters B.V. and must always be arranged in good consultation between Oliemeesters B.V. and the Business Customer.

C9.2. Unfortunately, opened, partially used, unsealed, processed, cut, or labeled Products cannot be returned for reasons of hygiene, shelf life, and traceability.

C9.3. If the Business Customer wishes to return a Product on their own initiative when it is not defective, the original shipping costs will not be refunded and the cost of return shipping will be borne by the Business Customer. In that case, Oliemeesters B.V. may also charge a handling fee of 15% of the invoice value, with a minimum of € 20,00.

C9.4. Custom-made Products, private-label Products, and Products purchased specifically for the Business Customer cannot be canceled or returned.

C9.5. An order may only be canceled if it has not yet been processed.

Section C10. Warranty for business purchases

C10.1. Oliemeesters B.V. warrants that the Products comply with the Agreement, the specifications and grade stated on the product page, in the SDS and in the PDS, and the statutory provisions in force at the time the Agreement is concluded.

C10.2. If Oliemeesters B.V. considers a complaint reported in a timely manner to be justified, the relevant Product will, in consultation, be repaired, replaced, or (partially) refunded. The refund will never exceed the price paid by the Business Customer for that Product.

C10.3. No warranty is given for deviations resulting from improper storage, improper processing, mixing with other substances, or use of a Product outside the grade for which it was released.

Section C11. Processing, resale, and compliance

C11.1. Oliemeesters B.V. supplies raw materials. The Business Customer that processes the Products into an end product or resells them is solely responsible for complying with all laws and regulations applicable to its end product. This includes, in any event, the product safety assessment, labeling, notification obligations, appointment of a responsible person, and any registration with the competent authorities.

C11.2. The Business Customer indemnifies Oliemeesters B.V. against all third-party claims, including those by end users and regulatory authorities, arising from the Business Customer's end product, its chosen application or grade, or any claims or labeling it uses.

C11.3. The Business Customer shall record the batch numbers of the Products it purchases and their destination to ensure traceability.

C11.4. In the event of a recall or safety notice, the Business Customer shall cooperate promptly and at no cost in tracing and retrieving the relevant batches.

C11.5. Oliemeesters B.V. does not provide advice on the permissibility, dosage, or safety of the Products in the Business Customer's end product. Any information provided by Oliemeesters B.V. is for informational purposes only and does not relieve the Business Customer of its own duty to investigate and exercise due care.

Article C12. Private label and Ready2Label

C12.1. For private label and Ready2Label orders, the Business Customer provides the texts, design, and label information, or approves them in writing before production. After approval, any inaccuracies in the approved information are at the Business Customer's risk and expense.

C12.2. The Business Customer warrants that the brands, texts, images, and claims it provides do not infringe third-party rights and comply with applicable law. The Business Customer indemnifies Oliemeesters B.V. against all third-party claims in this regard.

C12.3. Specially manufactured private label batches cannot be canceled or returned. The Business Customer is required to purchase and pay for the agreed quantity.

C12.4. Private label orders are subject to a minimum order quantity (MOQ) as specified in the quotation.

Article C13. Liability for business purchases

C13.1. Oliemeesters B.V.'s total liability to the Business Customer for attributable breach of contract is limited to a maximum of the amount agreed for the relevant Agreement, excluding VAT.

C13.2. Liability for indirect damages, including but not limited to consequential damages, lost profits, lost savings, reputational damage, data loss, recall costs, and damages caused by business interruption, is excluded.

C13.3. Except in the cases specified in this article, Oliemeesters B.V. shall have no liability to pay compensation on any grounds whatsoever. These limitations do not apply insofar as the damage results from intent or conscious recklessness on the part of Oliemeesters B.V.

C13.4. Liability arises only if the Business Customer gives Oliemeesters B.V. prompt and proper written notice of default, allowing a reasonable period for remedy, and Oliemeesters B.V. remains in default after that period. The notice of default must describe the failure in as much detail as possible.

C13.5. A condition for any right to compensation to arise is that the Business Customer reports the damage to Oliemeesters B.V. in writing no later than 14 days after it occurs.

C13.6. Oliemeesters B.V. is not liable for damage arising from the processing of the Products by the Business Customer, from using a Product outside the grade for which it has been approved, or from the Business Customer's end product.

Article C14. Suspension and termination

C14.1. Oliemeesters B.V. is entitled to suspend performance of its obligations or terminate the Agreement in whole or in part, without being liable to pay compensation, if the Business Customer fails to perform its obligations, performs them late or incompletely, is declared bankrupt, has applied for a suspension of payments, or if its assets have been seized.

C14.2. In these cases, all claims of Oliemeesters B.V. against the Business Customer become immediately and fully due and payable.

Article C15. Partial deliveries and price changes

C15.1. Oliemeesters B.V. is entitled to make partial deliveries and invoice them separately.

C15.2. If there is a significant increase in raw material, energy, or transportation costs between the time of ordering and delivery, Oliemeesters B.V. is entitled to adjust the price. In that case, the Business Customer is entitled to terminate the Agreement free of charge.

Article C16. United Nations Convention on Contracts for the International Sale of Goods

C16.1. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

Contact details

If you have any questions, complaints, or comments after reading these General Terms and Conditions, please feel free to contact us.

Oliemeesters B.V.

Amersfoortseweg 30-26, 3751 LK Bunschoten (visits by appointment only)

Email: info@groothandelolie.nl · Phone: +31 33 200 31 83 (Mon to Fri, 09:00 – 16:00)

Chamber of Commerce no.: 90231759 · VAT no.: NL865250261B01

These General Terms and Conditions were adopted on August 6, 2026, and bear version number 2.1. They replace the version dated June 14, 2020.

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